Privacy Policy

Who we are

FulgentFlow OÜ ("we"), Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia, is the data controller for personal data collected through this website. Contact: contact@fulgentflow.com.

What we collect

When you use our contact form or email us, we collect the information you provide — typically your name, email address, and the content of your message. If you become a client, we also process information necessary to deliver services and issue invoices.

Why we process it

To respond to enquiries, provide and administer our services, comply with legal and accounting obligations, and, where applicable, for our legitimate interest in running and improving our business. The legal bases are your consent, performance of a contract, legal obligation, and legitimate interests under the GDPR.

Sharing

We do not sell your data. We share it only with service providers who help us operate (e.g. payment processing via Stripe, hosting, email) and where required by law.

Retention

We keep personal data only as long as necessary for the purposes above or as required by Estonian and EU law (e.g. accounting records).

Your rights

Under the GDPR you may access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. Contact contact@fulgentflow.com to exercise these rights. You may also lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

International transfers

Where data is transferred outside the EEA (e.g. by a sub-processor), we rely on appropriate safeguards such as Standard Contractual Clauses.